Many people these days are looking to store their belongings (often referred as self storage or miniature storage) brilliant storage. There are many storage companies that can be found in any major city to meet this demand. Vancouver, BC, a city with approximately a million inhabitants, has over one hundred of these businesses. Now the problem is which storage company do I choose? While there are many factors that could influence the decision, reliability is the most crucial. We are referring to a storage business that can be trusted when things are going well, as well as when things don’t.

The Better Business Bureau (also known as the BBB) is one of the best places to find reliable storage companies. The Better Business Bureau keeps track information on many companies across a range of industries. However, information by itself is not very useful. The BBB keeps a detailed record of every company that it has complained about in its database. This allows you to view complaints against particular storage companies and how they were resolved.

Like in any other area of your life, self-storage is important. It is essential that you find someone who can follow up and resolve difficult situations quickly. If a storage company refuses to address complaints from customers or fails to resolve issues, it’s best to steer clear. We would consider it reliable if it did a good job trying to make things better.